Hilton Hotel has joined the list of hotels with AI help-desk service and your welcome may be even more automated than usual. That is because the hotel chain has been working with IBM, to create a robotic concierge called Connie. Connie is powered by IBM’s AI / IoT platform Watson.
“The result is a clever front-desk robot who can answer dozens of routine questions that in normal circumstances take up valuable front-desk time.”
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